Coronavirus (COVID-19) service update:
Blue Badge expiry dates
In response to COVID-19, local authorities were advised by the Department for Transport and local government representative bodies to allow residents to continue using their Blue Badge if it had an expiry date between 1 January 2020 and 30 September 2020. After this date, residents will no longer be permitted to use an expired Blue Badge.
If your Blue Badge has expired, or is due to expire, we would encourage you to start the reapplication process as soon as you can if you have not already done so. This will help give us enough time to process your application and make a decision.
This will also help to make sure you receive a new Blue Badge before 30 September 2020 if you are entitled to one. If you continue to use an expired Blue Badge after this date, you may receive a Penalty Charge Notice (PCN) or other enforcement action.
Assisted application appointments at libraries
Blue Badge assisted application appointments are currently not available at Cambridgeshire libraries due to the Coronavirus (Covid-19) safety restrictions. You can book a computer slot at a library to complete your application. To see which libraries are open and when, as well as how to book a computer slot, please visit our library news page.
A Blue Badge is a disabled parking permit. It helps people with disabilities or health conditions park closer to their destination. To qualify for a Blue Badge, you must have an enduring and substantial disability. You will need to provide evidence of this.
Please ensure you have read who can apply for a Blue Badge before proceeding.
There is a £10 charge when applying for a Blue Badge payable by credit or debit card. If you are not eligible, you will be refunded.
Please note if you do not send documents requested or complete your application (including booking a mobility assessment if required) within four weeks, your application will be cancelled and any payments made will not be refunded. Furthermore, if you cancel your application, payments will not be refunded.
This application process is for both first time applications and customers who have an existing Blue Badge. If your Blue Badge is due to expire and you cannot find the details when you select 'renew', please complete a new application.
From the date an application is completed (including all documentation received), it can take up to four weeks to issue a Blue Badge. If you contact us before then, we will be unable to provide any further information. We can only fast track applications where the applicant is terminally ill.
Non-visible conditions applicationsFor applicants applying under the discretionary criteria for non-visible (hidden) disabilities, you will be asked to provide proof of your disability and how it affects you during the course of a journey. Before you submit your application, please make sure you have the following documentation available.
Once we have received your application and the correct documentation, it can take up to four weeks to issue a Blue Badge under the non-visible (hidden) disability criteria. If you contact us before then, we will be unable to provide any further information.
Getting help with your application
If you have any problems using the online form, ask a family member or friend to assist you with your application. Alternatively please call 0345 045 5204 to speak to the Blue Badge Team for help over the phone. You can also receive free help at your local library where computers, printers and scanners are available for use. Please be aware that library staff are unable to send emails or documents on your behalf. For those customers who need a member of library staff or a volunteer to help them with the online process, pre-booked appointments may be necessary.
- Cambridge Central Library - help is generally available on a drop in basis.
- Huntingdon, St Ives, St Neots, Ely, March, Wisbech and Clay Farm libraries - offer pre-booked appointments and may also be able to assist you without a booking on a drop in basis.
- All other libraries are single staffed and will assist where possible, but may need to suggest alternatives such as an appointment with a volunteer.
You can make an appointment with your local library by calling 0345 045 5225.
Applications will only save after payment has been made. When attending the library please ensure you are able to make the £10 payment online. Library staff cannot access saved applications.