The Household Support Fund (HSF) has been created to help people experiencing immediate financial hardship to pay for food and household energy bills.
Support is offered in five ways:
- Support for pensioners who are struggling financially
- Trusted Partners
- Cambridgeshire Holiday Voucher Scheme (CHVS)
- Holiday Activities and Food (HAF) Programme
- Support with food and household energy
It is money the council has been awarded to help those in need and most affected by the cost of living crisis to support them to resolve their financial issues. It is not charity.
Support for pensioners who are struggling financially
You are eligible to access this support through the Household Support Fund if:
- You were born on or before 30 September 1956
- You live in Cambridgeshire
- You are experiencing financial hardship
- No one under the age of 19 (born after the 30 September 2003), lives with you
How to apply
Support for pensioners is being delivered on our behalf by Age UK Cambridgeshire and Peterborough.
Apply by phone on 01223 221929 or by email at firstname.lastname@example.org
The quickest and easiest way to get support is by phoning or emailing Age UK Cambridgeshire and Peterborough. If you prefer, you can access support from the fund through one of our trusted partners (listed below)
- Community Development Team - Cambridge City Council
- Counting Every Adult - Cambridge City Council
- Financial Inclusion - Cambridge City Council
- Housing Advice Service - Cambridge City Council
- Housing First - Cambridge City Council
- Abbey People
- Cambridge Womens Aid
- Church of the Good Shepherd
- Counting Every Adult
- Hope into Action
- King Hedges Family Support Project
- The C3 Church
- Housing and Community Advice Team - East Cambridgeshire District Council
- Lighthouse (Tel: 01353 662228 (Office open Monday to Thursday 9am to 3pm)
If you represent a local community group and would like to be considered to issue Household Support Fund direct awards please email CommunityCV@cambridgeshire.gov.uk
If you’re not eligible for help from the fund, or if you want to seek extra help, you can also access support via a number of organisations, regardless of whether or not you are eligible for the Household Support Fund.
Please read our information pack and find out more.
Support with food and household energy
You are eligible to access this support through the Household Support Fund if you earn less than £17,940 per year or are in receipt of one of the following:
- Income Support
- Income-based Job Seekers Allowance
- Income-related Employment and Support Allowance
- Pension Credit
- Universal Credit
- Working Tax Credit
How to apply
You can apply directly to the fund by completing the online application form.
Please note: We are only accepting one application per person; multiple applications will not be processed. Do not submit duplicate applications or contact us to check the progress of your application. This will not speed up your application.
We are currently aiming to process applications in 8 working days
Cambridgeshire Holiday Voucher Scheme (CHVS)
Assistance through Household Support Fund ends on 31 March 2022. However, this has been replaced by one-off funds for the purposes of extending a similar scheme for the families in Cambridgeshire for a further year as part of the pandemic recovery, to provide support to families. This new scheme is called ‘Cambridgeshire Holiday Voucher Scheme’ (CHVS).
For the CHVS, it is proposed we will continue to use the same eligibility criteria we used for the Household Support Grant and a supermarket voucher will be allocated to parents/carers whose child/ren meet the following criteria:
- Funded Childcare and Education for 2-year-olds under the income-based criteria (children aged 2)
- Early Years Pupil Premium under the income-based criteria (children aged 3 and 4)
- Free School Meals (children and young people aged 4 to 16)
A detailed list of criteria and information on how to apply for income-related Free School Meals can be found here.
Holiday Activities and Food (HAF) Programme
This is a national scheme and not restricted to Cambridgeshire families as with the CHVS scheme above.
If your child is eligible for Income-related Free School Meals, you can also access free childcare over the Easter, Summer and Christmas holidays, subject to availability. Each participating holiday scheme offers a healthy meal, a variety of activities, experiences, sports and the opportunity for children and young people to socialise and have fun. A voucher was issued on 28 February by email and/or text to the nominated parent or carer in relation to the Easter HAF Programme. The voucher has no monetary value, it provides an eligibility code for your child to attend for 16 hours for no charge at a holiday scheme.
Please follow these instructions to redeem your voucher. Further information about the programme is available on our website at HAF Programme. If you have any further questions, email HAF@cambridgeshire.gov.uk.
Household Support Fund privacy notice
In these difficult times, we are working very closely with our district and city council partners, schools, voluntary sectors as well as the volunteers who are helping to deliver the really vital support to our local communities. This means that we will need to receive and share personal information about our residents. Our Household Support Fund privacy notice provides information about what kind of personal information that may be, what we may do with it and who may have access to it.