If you have been issued with a parking ticket you have 28 days to pay or challenge it.
The cost of a ticket is either £50 or £70, depending on the reason it has been issued.
Payments made within 14 days of the date the ticket is served will have a 50% discount applied.
A civil enforcement officer who issues a ticket cannot cancel it. If you feel a ticket has been wrongly issued you can challenge the ticket using the online form below.
If you have received a parking fine and have lost your ticket you can telephone 01223 727 900 between the hours of 9am to 5pm Monday to Thursday and 9am to 4.30pm on Friday.
You can view the County TMA enforcement manual, Parking Ticket Code of Practise and PCN manual for details of how civil enforcement is run.
If you appeal against the parking ticket within 14 days after receiving it and if your appeal is rejected, the council will generally extend the period of 50% discount for payment. If your appeal is rejected, you will be provided with all the information you need for the appeal to an independent adjudicator.
Challenges or payments for Penalty Charge Notices will not be considered at the Parking Permits desk in the Cambridge Central Library. Please follow the instructions on the reverse of the PCN or use the online form below.
Failure to pay or challenge a parking ticket will begin a process of increasing costs and actions to ensure that payment is made:
- Day 1: Parking ticket notice
- Day 14: 50% prompt payment discount expires
- Day 28: Notice to Owner issued to registered keeper
- Day 52: Charge increased by 50% and Charge Certificate issued to owner
- Day 66: Charge registered as a debt with the county court, with additional £8 fee
- Day 87: Warrant issued to Enforcement Agents to recover full charge and Enforcement Agents fees
Persistent non-payment of parking ticket
A vehicle with three or more outstanding tickets is considered to be a 'Persistent Evader' and may be physically removed and impounded. If you believe that your vehicle has been impounded please contact 01223 727 915 or Cambridgeshire Police on 101.
Impounded vehicles are held at WFL recovery, Slate Hall Farm, Dry Drayton Road, Oakington, Cambridgeshire, CB23 8HB. You will need to make your own arrangements to collect it.
If your vehicle has been impounded, you have 28 days after your vehicle has been released to make an appeal. If your appeal is successful, the money that you paid to have your vehicle released will be refunded.
To have your vehicle released you must prove you are the owner of the vehicle and you are required to provide at least one of the following:
- Vehicle registration document
- Insurance document
- Bill of sale
In addition, you will be required to prove your current address. You are required to provide one of the following, dated within the last three months:
- UK Driving Licence
- A utility bill (gas, water, electricity)
- Benefits Agency Book
- Council Tax Bill
- Telephone Bill
- Bank Statement / Insurance Statement
You will have to pay for the release of your vehicle, any storage charges that have accumulated and the relevant parking fine originally served. The release charge is £105 plus £12 for each day the vehicle was stored.
Once payment has been accepted you will be provided with documentation that explains your right to appeal. All appeals must be made to the county council within 28 days.