Cambridge resident parking permits

We accept either:

• Your full UK driving licence showing the address of the property you are applying for
• A signed and dated tenancy agreement, valid for at least six months, showing your name and the address of the property you are applying for

If you don't have a tenancy agreement, or your driving licence doesn't yet show your new address, we will accept the following documents dated within the last three months:

• A utility bill
• A bank statement
• A deed of conveyance

These documents must show your name and the address of the property you are applying for.

You then have three months to supply us with the correct documentation. If this is not received, we will cancel your permit and enforcement rules will apply.

The vehicle's insurance certificate showing you as the policyholder or main insured driver.

You also need to provide a letter from your insurance company acknowledging they are aware that the vehicle is parked within the relevant parking scheme.

We will accept the schedule of motor insurance showing the address where you keep the vehicle overnight and the policyholder / main insured driver.

If it is a company car with fleet insurance, we will accept a recently dated letter from the company on headed paper stating you are the main user of the vehicle and that states the address where the vehicle is kept overnight.

If your vehicle has emissions of less than 75gkms, you're entitled to a 20% discount off the full cost of a resident parking permit.

If your vehicle is eligible for the discount, you need to provide a scanned image or readable photograph of your V5C document (logbook / vehicle registration document) for the vehicle.

Where your main residence is a riverboat you need to provide a scanned image or readable photograph of the following:

• Valid Mooring Licence issued by Cambridge City Council
• The vehicle's insurance certificate showing you as the policyholder or main insured driver
• A letter from your insurance company acknowledging they are aware that the vehicle is parked within the relevant parking scheme

We will accept the schedule of motor insurance showing the address where you keep the vehicle overnight and the policyholder / main insured driver.

Resident parking areas

• Within all schemes, parking bays are marked and signs located next to those bays
• Only vehicles with a valid resident parking permit can park in these areas during the scheme’s operational hours.
• A permit doesn't reserve or guarantee the availability of a parking space.
• The permits are specific to the scheme area you apply for

Your scheme area may include:

• Resident parking bays - If you are a resident, you may park for as long as you want if the vehicle has a valid resident parking permit.
• Shared / joint use bays - these provide short-stay, non-permit parking for people using local facilities. The waiting limit doesn't apply to permit holders.
• Pay and display bays - these provide short-stay, non-permit parking for people using local facilities. You need to purchase and display a valid ticket or use the cashless parking option. Follow on-site instructions.

All permits are now virtual, with the exception of Visitor Medical, Visitor Blue Badge and Business permits, which are paper. Visitor Medical, Visitor Blue Badge and Business permits must be clearly displayed in the windscreen of the vehicle so that the Civil Enforcement Officer can read all the details. Failure to display a paper permit may result in a Penalty Charge Notice being issued. 

If your address is not currently active on our system, please email the Parking Permits Team at parking.permits@cambridgeshire.gov.uk.

Not all addresses within a scheme are eligible for parking permits. Residents of new developments or properties redeveloped or converted since the introduction date of the Resident Parking Scheme for their area are generally not eligible for resident parking permits.

However, these properties may be eligible for visitor parking permits. In these circumstances, please contact the Parking Permits Team for advice.

As a resident parking permit is vehicle specific, you will need to amend the vehicle details on your parking permit.  To change the vehicle details on your permit please log on to your MiPermit account and select Vehicle Change Permit. Alternatively, you may contact MiPermit on 0345 520 7007 or email MiPermit help@mipermit.com for assistance. 

A £10 administration fee is applicable. You will also need to upload a copy of the Certificate of Insurance for the new vehicle.

For assistance using the MiPermit system, please contact the MiPermit helpdesk on 0345 520 7007.

The help desk is open: Monday to Friday 8am to 6pm, Saturday 8am to 4pm, Sunday 10am to 4pm. The lines are open 10am to 4pm on bank holidays. Lines are closed on Christmas Day.

You can also email MiPermit at help@mipermit.com

If your resident parking permit is lost or stolen, you need to inform the Parking Permits Team by emailing parking.permits@cambridgeshire.gov.uk and we will send a replacement. An administration fee may be charged. 

If you wish to cancel your resident parking permit, please email parking.permits@cambridgeshire.gov.uk stating the reason for cancellation and the resident permit number.  We make refunds for each whole quarter remaining on the permit, after we deduct an administration fee.

Permits are not required on a bank holiday.

Where a resident is a disabled person who holds a Blue Badge, the Blue Badge acts as a permit for as long as the Blue Badge is valid. You must display the Blue Badge in a vehicle parked in a Resident Parking Scheme with the badge number and expiry date visible.

Any vehicle displaying a valid Blue Badge can park without any time limit and free of charge within:

• A designated resident permit scheme holders' area
• Limited waiting parking bays
• Pay and display bays

If you have a courtesy or hire vehicle because your own is temporarily off the road, please log in to your MiPermit account and select Purchase Resident Courtesy Car Permit, to obtain a temporary parking permit. 

You can contact us by:

• Online enquiries form (please select the 'Parking' category)
• Email us at parking.permits@cambridgeshire.gov.uk
• Phone 01223 727 900 - open Monday to Friday, 10am to 4pm
• Write to us at the following address:

Cambridge Parking Permits
Cambridgeshire County Council
PO Box 121
CB1 2WW