If you have tried other ways to stay independent and still need further support, the first step is to contact us for a conversation. We may suggest that you have a social care needs assessment.
A social care needs assessment looks at your strengths and your needs and identifies what support may help you.
This includes information and advice to help you remain independent for as long as possible, and care and support, where appropriate.
If you have assets and/or savings of more than £23,250 you will have to pay the full costs of your care. If you have assets and/or savings between £14,250 and £23,250, you are likely to have to pay for some of your care.
If you are eligible for support we will ask you to complete a financial assessment questionnaire. This will help us work out how much you can afford to pay towards your care.
- Find out more about paying for care
We can arrange a personal budget for you, which is the total amount of money needed to provide the activities recorded in your care and support plan, including the amount the Council will pay and the amount you will need to pay.
Your personal budget can be paid either directly to you as a Direct Payment or can be managed by us or by other specialist organisations on your behalf.
- Find out more about Direct Payment
If you are paying for all of your own support we can still give you advice and help you to organise your care.
If you have to pay for the full cost of your care and ask us to arrange your home and community care for you, we will charge an annual, recurring arrangement fee of £400 to organise this on your behalf.
Find out more about organising care and support.
If you are sourcing care privately we would recommend that you find an agency through the Guide to Independent Living from Care Choices, working in partnership with us and/or NHS Choices, to find suitable care and check it meets national standards. The Care Quality Commission website can tell you about providers’ standards of quality and safety.
If you arrange your own care and support, you do not need to be assessed by the council. If we are funding your care, we must be involved in arranging it.
Even if you are not eligible for financial help from us and are therefore paying the full costs of your care, you may still contact us to ask us arrange any non-residential services for you. In this case, we will charge an administration fee that covers our costs of doing this on your behalf.
Find out more about types of care.
Telephone: 0345 045 5202
8am to 6pm Monday to Friday
9am to 1pm on Saturday