Organising home care

Choosing home care

Home care is a chargeable service. In some circumstances we may make a contribution towards the costs of your care.

You can choose your own support if:

• you will be paying for your own home care (also known as self-funding)
• you are receiving financial support from us and manage your budget through direct payment

If you will be paying for the full cost of your care (sometimes known as a self-funder) and ask us to arrange your home and community care for you, we will charge an annual, recurring arrangement fee of £400 to organise this on your behalf.

More information about paying for care.

To help you make informed choices, these websites and checklists can help you choose a provider:

• Search NHS Choices for care providers near you and check that they meet national standards
• Care Quality Commission (CQC) inspects care providers
• Cambridgeshire Care Choices adult care and support guide has information about care and support in Cambridgeshire and includes checklists for choosing residential dementia care. You can view online on the Guide to Independent Living or request a copy by emailing careinfo@cambridgeshire.gov.uk
• The National Institute for Health and Care Excellence has A quick guide for people who arrange their own care
• My Care Selection offers a personal specialist to help you to organise home care, and has information on thousands of care providers across the UK

Independent Age advice guides and factsheets including paying for care in a care home

Contact us

If you have any concerns about your care service, please contact your Key Worker.

If you do not have contact details for a Key Worker, you can contact adult services using the online form or telephone number below.

Telephone: 0345 045 5202

9am to 5pm, Monday to Friday