Important dates for SEND transport
Please note the current processing time for home-to-school transport requests is approximately one calendar month from receipt of a completed application* to arrangements being in place.
To ensure transport is available for the start of the spring term:
- Completed applications must be received by 5 December 2025.
- Applications received after this date will not have transport in place at the beginning of term due to restricted procurement processes over the Christmas period.
Transport procurement will recommence on 6 January 2026 for completed applications received after 5 December 2025. The earliest possible start date for new transport arrangements will be the week commencing 12 January 2026.
*An application is considered complete once the Passenger Transport Team has received all the information necessary in order to proceed.
Introduction
If your child has an Education, Health, and Care Plan (EHCP) and is aged between 16 and 25, they may be eligible for assistance with transport.
Many students with special educational needs or disabilities (SEND) are expected to travel independently either by public transport or on foot to their post-16 education provision, unless their SEND, medical, or disability prevents this.
Application enquiries
If you have an application enquiry, please contact h2stransportrequest@cambridgeshire.gov.uk. Due to a current high volume of requests, our response times may be longer than usual. We kindly ask that you refrain from submitting multiple enquiries regarding the same issue. This may delay our ability to respond efficiently.
Please check our website regularly for updates.
Eligibility
Young people with SEND may be eligible for transport assistance if they meet the following criteria:
- Live in Cambridgeshire
- Be aged between 16 and 25 years
- Have a valid EHCP, and be unable to access public transport, school bus contracts or walk
- On a full-time course (minimum 15 taught hours) and attending their nearest appropriate centre, offering an appropriate course for that young person
- Live more than 3 miles from the school/college or not be able to walk less than those distances specified due to SEND
For families who are in receipt of the following benefits, free post-16 transport provision would be offered, if all the eligibility criteria are met:
- Income support
- Income-Based Job Seekers Allowance
- Income-related employment and support allowance
- Support under part VI of the Immigration & Asylum Act 1999
- Guarantee element of State Pension Credit
- Holds the NHS Tax Credit Exemption Certificate
- Universal Credit with a household monthly net income of no more than £935
If you do not qualify for the above benefits, a contribution towards the cost of transport will apply. The financial contribution for the 2025/26 academic year is £269.50 per term.
Should your child not meet the SEND post-16 transport policy, or is able to access public transport, rail or school bus contract, please visit our mainstream post-16 education transport page to check eligibility.
Home to School Travel Assistance Policy
The Home to School Transport Assistance Policy covers mainstream, special and post-16 education transport.
Apply for SEND Post-16 Transport Assistance
Once your child reaches the next school year after they turn 16, you will need to re-apply annually for their transport eligibility to be assessed. If you are already receiving Home to School transport for post-16 or your child is moving into Post-16 education and you believe they meet the above criteria, you will need to complete an application for transport assistance using the button below.
If you do not qualify for the above low-income criteria and are therefore not eligible for free transport but meet the qualifying criteria for transport assistance, a contribution towards the cost of transport will apply. The financial contribution for the 2025/26 academic year the contribution is £269.50 per term.
We recommend that you apply for transport as early as possible. Applications are normally assessed within 15 working days of receipt; however, this process will not start until August so you may not hear from us prior to this date.
In cases where transport assistance is approved, please be aware that arrangements can take up to 10 working days to begin. Transport arrangements for September 2025 will be procured in the summer and will be confirmed to you as soon as they are in place.
If you would prefer to complete a paper application form instead of using the online system, a copy can be found below.
Please note: If you are a Social Worker requesting transport for a LAC pupil under the age of 18, please don’t complete this form, but email ssdtransport.requests@cambridgeshire.gov.uk.
Make a payment for additional terms
If you have already made a successful application for the current academic year, you can pay online for additional terms.
Please note: This application is only for renewals during the same academic year.
SEND Transport Charter
The SEND transport charter outlines the responsibilities of all stakeholders involved in the transport provision of your child.
Appeals
School Transport - Home to School Transport Reviews and Appeals
Frequently Asked Questions
Contact the Passenger Transport Service
Need to get in touch with us? Visit our home to school transport information page.