Bus pass delay

Due to a printing delay, bus passes will arrive a few days later than expected. Please only call us if you have not received your bus pass by Wednesday 2 September. Call 0345 045 5208 or email edtransport@cambridgeshire.gov.uk. Please also see our school transport plans and Covid-19 guidance for September.

Pre-16 school transport

Some school children may be entitled to free school transport. To qualify, your child must meet all of the following criteria:

  • live within the area where Cambridgeshire is the local council
  • be registered at his or her designated* school
  • be in or above the school year when they will pass their fifth birthday
  • live more than 2 miles (primary) or 3 miles (secondary) from their school
  • be able to complete the journey in less than 45 minutes (primary) or 1 hour 15 minutes (secondary)  

Apply for school transport

If your child is starting primary or secondary school in September 2020 for the first time and you believe they meet the above criteria, you will need to complete an application for transport assistance using the button below. In order to guarantee your child's arrangements are in place in time for September, please make sure you apply before the end of the summer term.

You will receive information about bus allocation and a timetable with your child's bus pass.

If you have read all the information and believe you need to complete an application form, please click the button below.

Home to school travel assistance policy
This policy covers mainstream, special and post-16 education transport. Includes a glossary of terms.
Size: 263KBFile format: pdf

Spare seats

Please note: these applications are not going to be reviewed until September, once all entitled pupils have been placed. Please ensure you have alternative transport provision in place as we cannot guarantee you will be informed prior to the start of the school term.

If your child does not qualify for free home to school travel assistance, you can apply for a spare seat. The charge for this ticket is £250 per term for the 2020/21 academic year. Please note:
  • seats are issued on a first come first served basis and are subject to availability
  • seats are only made available one term at a time
  • the issue of a ticket does not guarantee that the place will be available in future terms 
  • the Council cannot guarantee to give advance warning of seats becoming unavailable 
  • applications must be received after the start of the half term holiday before the beginning of the term you are applying for 
  • spare seats are only available on school contract buses, and pupils would be expected to get to an existing bus stop

Applications need to be made termly for spare seats. 

Spare Seats Q&A's - Sept 2019
Read our Frequently Asked Questions document on spare seats.
Size: 18KBFile format: pdf

Lost, stolen or damaged travel pass

If you have lost your travel pass, or it has been damaged, be advised there is a charge of £8.50. A stolen travel pass will be replaced free of charge, when you supply a valid Police Incident Number.

Behaviour on a school bus

All pupils who use transport provided by the Council are expected to abide by the Travel Code of Conduct. Pupils who fail to abide by the Code of Conduct when using transport provided by the Council may be banned from using the transport for a set period. It will become the responsibility of the pupil's parent, carer or guardian to arrange transport to and from school for this period of time.


Social and Education Transport Team
Box No. SH1013
Shire Hall

Email: edtransport@cambridgeshire.gov.uk 
Telephone: 0345 045 5208