September travel arrangements - 2026/27 academic year
The Passenger Transport Service is continuing to process transport applications received after the published deadline and arrange travel for the 2026/27 academic year.
If your application has been approved, details of your child's transport arrangements and provider will be shared with you as soon as they have been confirmed.
Applications submitted after 26 June 2026
If you submitted your application after 26 June 2026, there may be a delay in processing your application and transport may not be in place for the start of the academic year.
Attending school while applications are processed
Parents and carers remain responsible for ensuring their child attends school while applications are being assessed and transport arrangements are being finalised.
Mileage reimbursement in exceptional circumstances
Where exceptional circumstances prevented an application from being submitted by 26 June 2026, such as a late confirmation of school placement, you may be able to claim reimbursement for reasonable mileage costs incurred while making your own travel arrangements until approved transport provision is in place.
Eligibility for reimbursement will be considered on a case-by-case basis. If you believe exceptional circumstances apply, please let us know when we contact you to confirm your transport arrangements.
Available travel assistance
If your child is assessed as eligible for travel assistance, support may be provided through transport arranged by Cambridgeshire County Council or through a Personal Transport Budget (PTB) where requested. Further information about eligibility and available travel assistance options can be found below.
Children in care
If your child is, or has been, a child in care with Cambridgeshire or another local authority, please contact your social worker about transport. This includes legal arrangements such as a Special Guardianship Order or if your child is or has been a Looked After Child.
Your social worker will be able to advise on the appropriate process. Please do not complete this form unless you have been specifically directed to do so.
Application enquiries
If you have an application enquiry, please contact h2stransportrequest@cambridgeshire.gov.uk. Due to a current high volume of requests, our response times may be longer than usual. We kindly ask that you refrain from submitting multiple enquiries regarding the same issue. This may delay our ability to respond efficiently.
Please check our website regularly for updates.
Eligibility
Eligibility for travel assistance will be assessed on an individual basis and, where agreed, assistance will be provided in the most cost effective and appropriate way, whilst meeting the child/young person’s assessed needs.
To qualify for travel assistance, the child/young person must;
- Live within the boundaries of the area covered by Cambridgeshire County Council; and
- Have an Education, Health & Care Plan (EHCP); and
- Be attending the school that is the nearest suitable school/the school designated by the Council as able to meet their needs; and
- Live more than 2 miles for primary aged children or 3 miles for secondary aged children, from their nearest suitable school.
Home to School Travel Assistance policy
The Home to School Transport Assistance policy covers mainstream, SEND and post-16 education transport.
Apply for SEND Pre-16 Transport Assistance
If you believe your child meets the above eligibility criteria you will need to complete an application for transport assistance using the button below.
We recommend that you apply for transport as early as possible. Applications are normally assessed within 10 working days of receipt.
If your child is starting primary or secondary school in September for the first time, please make sure you apply before the end of the summer term to guarantee your child's arrangements are in place in time for September.
Where transport assistance is agreed, please note this it may take up to 15 working days for arrangements to be put in place.
SEND Transport Charter
The SEND transport charter outlines the responsibilities of all stakeholders involved in the transport provision of your child.
Contact the Passenger Transport Service
Need to get in touch with us? See our contact information.